WE mainly use the USPS and track orders over $15 or over 8 ounces
RETURNS – Free returns for unused and defective items with 31 days from delivery date Please request RMA FOR RETURN ISSUES AND DEFECTIVE ITEMS Please contact for issues/defective products and so on. I will respond in a timely and solution based manner. Please do this before you file a dispute with PAYPAL as their dispute process is mightily complicated
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Please contact us if an item is returned and you do not receive a refund in 10 days or so. Our refund manager works 3 days a week but if not done in a timely manner please advise and HJR will process refund.
Also, for items returned without an RMA or our knowledge please email email@example.com to inform us of return
This website is operated by HJR HEADPHONE SHOP .
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
SECTION 1 - GENERAL CONDITIONS
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Types of personal information we may gather:
The following are examples of the personal information we gather from you.
• Purchases- When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information.
• Non-Purchases- There may be instances when you are not making a purchase at HJR HEADPHONE SHOP and you give us your name, address, phone number and/or e-mail address, and where applicable, payment information, or when somebody else gives us your name, address, phone number and/or e-mail address, and where applicable, payment information.
• Personal Shopping Account- If you create a Personal Shopping Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), and payment information.
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Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.